OSS DevOps Engineer for Service Order Management

Deutsche Telekom Pan-Net s.r.o.

Job ID:
Athens, Bratislava, Bucharest
Employment Type:
Full Time - Regular
Job Level:
Languages Required:
Experience Required:
5 years and more

Job Description

Job description:

  • To support the IT Requirements definition for an existing Servie Order Management application based on Comptel Fulfillment.
  • Support of the High Level integration design to integrate SOM with external partners via WebServices.
  • Low Level design of WebService based Interface with external partners via middle ware layer or direct integration.
  • Support for Service Projects, promoting OSS guidelines and principles, concepts, standards in relation to all involved parties.  
  • Design, development and deployment of SOM for the functional areas like Service Catalogue, Service Inventory, Service Order Managenent, Provisioning and Activation.
  • Deployment of Comptel Fulfillment in a cloud environment.
  • Consuling of the Service Platform owners to guide the design of the Fulfillmet process in the way, that processes are standardized and reusable for upcoming services.
  • Design of decomposition from Customer Facing Services to Ressource Ressource Facing Services based on the capabilities of the Service Platform and the needs from commercial side, fulfilment driven by catalog
  • Low Level Design to integrate SOM with other internal applications which are supporting the e2e Fulfillment process
    • Customer Order Management
    • Ressource Inventory
    • Service Platform
  • Operation of SOM application including 2nd line on duty support


Key Performance Indicators/Key responsabilities and deliverables:

  • Design and development of Service Order Managent (SOM) based on Comptel Fulfillment incl. integration with external applications like Order Management, Ressource Inventory, Service Platforms, Catlogue Management.
  • E2E process design for complex fulfilment processes including decomposition rules from Customer Facing Service to Ressource Facing Service


Job requirements


  • University degree in Technical area (Computer Science, Telecommunication Engineering, Information Systems or related field).


Professional knowledge, skills, know how in the field & experience in the field:

  • Over 5 years of experience in area of ICT, design, development and architecture
  • Strong OSS knowledge and proven experience
  • Holistic View of Telecommunication Operational Business Processes
  • Design and development knowledge of Comptel Fulfillment(Ilink Order Management, SRI, Catalogue, SDK, Integration)
  • Service Design based on catalogues following the best practices
  • Design and development of WebService based integration with external applications
  • Basic knowledge of a privat / public cloud environment
  • Working in an international organization, cross country and cross culture


Language skills:

  • English language – proficient (excellent verbal and written communication skills)
  • Any additional language from within European DT footprint is beneficial


Interpersonal, communication skills:

  • Excellent team player and motivator
  • Good communication and skills
  • Highly collaborative
  • Excellent interpersonal and cooperation skills
  • Solution oriented and customer focoused attitude


Other soft skills, competences:

  • Self-motivated and resistant to stress
  • Demonstrate problem solving, solution expertise and active listening skills
  • Strong intercultural collaboration, ability to work in diverse remote teams
  • Ability to plan and execute activities according to the predefined quality and keeping deadlines
  • Ability to work according to structured methods, following roadmaps and guidelines
  • Interest in innovation and new technologies


Hard skills:

Excellent skills and proven track in:

  • Hands on experience on in the design, implementation and deployment of HPSM
  • Experience working with customers/vendors as well as show a good understanding of Telecom principles, services, processes and technologies


Depending on the job location your employing company might be one of the following Pan-Net entities:

  • Deutsche Telekom Pan-Net Slovakia s.r.o., having its seat at Jarabinková 1, 821 09 Bratislava, Slovakia for positions located in Bratislava, Slovakia
  • Deutsche Telekom Pan-Net Greece E.P.E., having its seat at 59-61 Agiou Konstantinou street, 15124, Amaroussion, Attica, Greece for positions located in Athens, Greece
  • Deutsche Telekom Pan-Net Romania S.R.L. having its seat at B-dul. Dimitrie Pompei nr. 9-9A, Iride Business Park Cladirea 20, etaj 3, Sector 2, Bucharest, Romania for positions located in Bucharest, Romania
  • Deutsche Telekom Pan-Net Croatia d.o.o. having its seat at Vrbani 4, 10000 Zagreb, Croatia for positions located in Zagreb, Croatia
  • Deutsche Telekom Pan-Net Hungary Kft. having its seat at Infopark sétány 3, 1117 Budapest, Hungary for positions located in Budapest, Hungary
  • Deutsche Telekom Pan-Net Poland Sp. z.o.o. having its seat at ul. Marynarska 12, 02-674 Warsaw, Poland for positions located in Warsaw, Poland.


Data Privacy Information and Consent with Processing of Personal Data


By replying to the job offer, I hereby grant company Deutsche Telekom Pan-Net s.r.o. with its registered seat at Jarabinková 1, 821 09 Bratislava, Slovakia, ID no. (IČO): 48 129 178 (the “Company”) the consent with processing of my personal data in the following scope: academic title, name, surname, photography, contact details (e-mail address, address, phone number), information about achieved education, previous working experience, other information that are included in my CV/motivation letter, and so for the purpose of participation in a selection process for the job position that I am applying for. This consent is granted for definite period of 6 months.

My personal data will not be subject to automated decision making and profiling. My personal data will be provided only to the following recipients within Deutsche Telekom AG Group: Deutsche Telekom Services Europe GmbH, Friedrich-Ebert-Allee 140, D-53113 Bonn, Germany; Deutsche Telekom Services Europe Romania S.R.L., 319G Splaiul Independentei, Bucharest, Romania; Deutsche Telekom AG, Friedrich-Ebert-Allee 140, D-53113 Bonn, Germany. My personal data will not be transferred to third countries.


In connection with the processing of my personal data the Company provides me with the following information:


Please be informed that you have the following rights: (i) to request access to your personal data, (ii) to correct your personal data, (iii) to delete your personal data, (iv) to limit the processing of your personal data, (v) to object processing of your personal data, (vi) to the portability of your personal data, (vii) to file a complaint with the competent supervisory authority, (viii) to withdraw your consent with processing. Please note that processing of personal data is prerequisite for participation in selection process. If you do not provide us with your consent, or if you withdraw your consent during the selection process, we cannot process your personal data and thus you cannot participate in the selection process for concrete job position.


In case, I apply for the position in Pan-Net entity other than Company (please see list of possible employing companies from Pan-Net entities above), I hereby grant the consent for processing of my personal data also to the respective Pan-Net entity (as joint controller with the Company), and so under the same conditions as described above for the Company.


Contact for provision of additional information about the protection and processing of your personal data is:


Deutsche Telekom Pan-Net s.r.o.

Deutsche Telekom Pan-Net, s.r.o. - established within Pan IP program is a company which will steer and manage the whole pan-European Network. From Bratislava, this company will be the first point of contact regarding all overarching matters of the national companies with respect to the pan-European Network.Being the key entry gate for requirements towards Pan-Net portfolio, we will manage a common service production catalogue, establish new processes and operating models, combining assets and resources to create services for the national companies.To achieve all this we are building a new, cross-functional and truly international team.