2nd level trainee (Debrecen)

IT Services Hungary

Job ID:
Application deadline:
Employment Type:
Job Level:
Languages Required:
English, German

Job Description

Possibility to work in large international environment

  • Monitoring the server environment and do basic troubleshooting
  • Working on the enduser tickets, keeping SLAs
  • Starting escalation procedure in case of CBI high or Critical issues
  • Improving the knowledge base
  • Cooperation with other resolver teams

Job requirements

  • English or German language knowledge
  • Willingness to work in a 12-hour shift model


  • ITIL, ticketing tool (SM9), MS Office, MS Server 2012 R2; O365
  • German language knowledge (every level)



  • Willingness to work in shifts
  • Willingness to learn IT technologies
  • Reliable
  • Team player

IT Services Hungary

IT Services Hungary is the biggest ICT employer of Hungary, the subsidiary company of T-Systems International. Our company uniquely offers the whole portfolio of ICT-service. Our centres in Budapest, Debrecen, Pécs and Szeged satisfy our international clients in systemintegrational and operational fields, but in our wide offer you can also find all the widely used software and hardware platforms of SAP system services as well as distant and local server operation, network management and supervision. The appreciation of our work is shown by winning the „Investor of the Year” award both in 2008 and 2015. In the year 2014/15 „Employer of the Year” (National Champion)  award was also collected by us. Since 2014 the company has been a multiple Superbrands award winner, and IT Business gave us the title: „The Most Successful ICT enterprise” in 2017.

We are looking for experienced professionals as a still developing and broadening company!

Your opportunity

  • Egyénre szabott, intenzív betanítás
  • Több száz szakmai és soft skill, valamint kiscsoportos nyelvi tréninghez való hozzáférési lehetÅ‘ség
  • Összetartó, egymást támogató csapat
  • Rugalmas munkavégzés (munkaidÅ‘, közösségi média használat, céges események)
  • Ergonomikus, modern munkakörülmény