NGENA 2nd Level Administrator

T-Systems Slovakia

Job ID:
96981
Country:
Slovakia
Location:
Kosice, Kosice
Region:
East Slovakia
Application deadline:
31.12.2018
Employment Type:
Full Time - Regular
Job Level:
Graduate

Job Description

General Description

  • Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM).
  • 2nd and 3rd level environment.
  • You will work with latest cloud and network technologies, state-of-the-art cisco appliances and the latest implementations of all sorts of applications.

 

Accountabilities

 

Daily responsibilities:

  • Administration of IT systems (network, OS, applications)
  • Resolution of disruptions in services
  • Support of network, OS, applications and cloud services and systems
  • Changes of users, devices and other parameters according to customers’ requests
  • Communication with customer/partners via phone and/or email
  • Support of Engineering and Design teams
  • Cooperation with manufacturers of supported systems
  • Creation and maintenance of relevant documentation
  • Involvement in testing of environment

 

Other benefits:

 

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

 

Requirements

Education

  • High school degree, University degree
  • Attitude to learn new topics and technologies 

Experience

  • 1-2  years within the IT field 

Languages

  •  English  B2, German - advantage

Others

  • Experience with some of technologies: network, Linux, security, cloud
  • Experience in Windows servers, KVM is advantage
  • Good communications skills
  • ITIL knowledge is advantage
  • Preferred certifications:
  • CCNA certification
  • Linux certification

Job requirements

Requirements

Education

  • High school degree, University degree
  • Attitude to learn new topics and technologies 

Experience

  • 1-2  years within the IT field 

Languages

  •  English  B2, German - advantage

Others

  • Experience with some of technologies: network, Linux, security, cloud
  • Experience in Windows servers, KVM is advantage
  • Good communications skills
  • ITIL knowledge is advantage
  • Preferred certifications:
  • CCNA certification
  • Linux certification

T-Systems Slovakia

The most trustworthy partner in 

information and communication
technologies.

 

T-Systems Slovakia was established in Slovakia in 2006 with the goal of providing information and communication (ICT) outsourcing solutions for the global corporate clientele of the Deutsche Telekom AG Group. The company has been based in Košice since its establishment. It was established as a subsidiary of T-Systems International GmbH, which has its head office in Germany and is a part of the global Deutsche Telekom AG Group.

The Slovak company provides outsourcing services for corporate customers in Germany, the European Union and at a global level. The size and breadth of activities and quality of work delivered by T-Systems Slovakia is a major reason why the T-Systems brand is the market leader in Germany and one of the big four ICT service providers in Europe.

The company has used the last decade to grow from nothing to the second-largest IT company in Slovakia and the second-largest employer in the east of the country. T-Systems Slovakia had 3,850 employees in Košice at the end of 2016, which makes it the second-largest shared service center in Slovakia and one of the top fifteen largest employers in Slovakia.

Thanks to our highly qualified and motivated employees, our company has the fastest growing added value in the IT sector in Slovakia.