Senior call control specialist

T-Mobile Polska

Nr. Referencyjny:
Oferta aktualna do:
Forma zatrudnienia:
Pełny etat - czas nieokreślony
Poziom Stanowiska:
Specjalistyczne / Kierowniczea
Wymagane doświadczenie:
Od 1 do 3 lat

Opis stanowiska pracy

-responsible for operation and maintenance of various Telecommunication IN platforms 

- acting as 2nd level support

-troubleshooting customer issues, responsible for platform and network troubleshooting

-planning and executing of service tasks, upgrades and new products implementation

-acting as emergency contact on scheduled standby duties 

-close cooperation with development projects



-familiar with telecommunications and networks architecture

-knowledge of network and main telecommunication protocols (TCP/IP, SS7, ISUP, SIP, DIAMETER, CAMEL)

-good Unix and SQL knowledge

-Strong analytical, troubleshooting and problem solving skills

-Communication and personal skills

-Personal responsibility

-Ability to work under time pressure

-Fluent written and spoken English

T-Mobile Polska

We are one of the largest mobile operators in Poland, serving nearly 10,251 million customers. As an integrated operator, we provide a full range of telecommunications services, ICT services, customers also have the option to take advantage of a full range of financial services as part of T‑Mobile banking services.

Thanks to the most modern, completely upgraded network infrastructure, T‑Mobile Polska covers nearly 100% of Poland’s population with its 3G network and more than 99,8% of the population with the LTE network.

We hire approximately 4,000 employees and utilises the best international practices for personnel management. That is why, in 2017, T‑Mobile Polska was awarded the Top Employers distinction for the eighth time in a row.

We are a part of Deutsche Telekom Group, a global telecommunications concern, that has 225 thousand employees and is present in 50 countries around the world, serving over 200 million customers.

T-Mobile is a unique place for great experiences. A place where answers to great challenges come from true team spirit.

A place where change means opportunity for progress and innovation and where people with the ambition for peak performance can go beyond what is today and create what is tomorrow. Join us!